Bridgestone Americas, Inc.

  • Automotive Service Manager

    Employee Type
    Regular Full-Time
    Degree Preferred
    Not Specified
    Requisition ID
    2017-103381
    Posted Date
    7/31/2017
    Location
    US-CA-SAN JOSE
    Zip Code
    95123
    Category
    Store Management
  • Overview

    Bridgestone Retail Operations, LLC employs over 22,000 teammates in North America and operates more than 2,200 company-owned stores. The store locations include Firestone Complete Auto Care, Tires Plus, Expert Tire, and Wheel Works. With 2,200 locations across America and over $3 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Learn more!

    Position Summary

    Combine your in-depth automotive repair knowledge with your exceptional people skills to manage customer satisfaction and teammate retention. This position will also select, coach, lead, train and supervise vehicle technicians while assisting with the purchase of parts, materials and equipment.

    Responsibilities

    Job Responsibilities of Automotive Service Manager:

    Serving customers is a key to success in this position. Combining your in-depth automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between technicians and customers. You'll also select, coach, lead, train and supervise vehicle technicians while assisting with the purchase of parts, materials and equipment.

     

    You will take a leadership role in creating:

    • Teammate Retention
    • Customer Satisfaction & Retention
    • Serving Customers’ Automotive Service Needs
    • Creating Results for Teammates, Customers, and the Company

    Qualifications

    Requirements

    • 4 years auto service technical experience.
    • 1 year service manager or writer experience.
    • Valid driver’s license required.
    • Pre-employment drug test, physical exam and background check required.
    • A college degree is preferred.

     

    Benefits, Privileges and Growth Opportunities

    • We offer over 31 Benefits and Privileges to include medical, dental, vision, 401k, cash balance retirement plan and more.
    • We are An Equal Opportunity Affirmative Action Employer, in fact, “One of our strengths is found in our commitment to serve a diverse customer population with diverse teams of teammates."
    • Over 100 years of success is an indication of the stability our workforce enjoys.

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