CFNA is a limited purpose federally chartered private label credit card bank and a longstanding credit provider in the automotive service and tire industry.
We provide private label credit card solutions for over 6,000 tire and auto repair merchants across the country.
At our home office near Cleveland, Ohio, over 300 dedicated professionals gather each day to provide the support necessary to run a successful private label credit card program. Our employees are selected for their expertise and experience—over a third of them have spent 15 or more years in the industry.
CFNA provides credit services to over 4.6 million cardholders nationwide. With competitive interest rates, generous credit limits and no annual fees or prepayment penalties, our cardholders enjoy both greater purchasing power and financial peace of mind.
The Digital Marketing and Customer Experience Manager will be responsible for the marketing and measurement of Credit First National Association’s Digital and CRM programs, which includes integrated campaigns, loyalty programs, and database-driven initiatives that support business objectives across multiple channels. The Digital Marketing and Customer Experience Manager will develop and execute plans focusing on customer acquisition, engagement, retention, and overall experience. This role will lead the digital marketing activities through corporate and partner websites, search, and social media. The role will be responsible for the overall CRM strategy, while ensuring compliance with customer data policies.
Required Skills and Experience
Benefits, Privileges and Growth Opportunities