Bridgestone Americas, Inc.

  • Director of Labor

    Employee Type
    Regular Full-Time
    Degree Preferred
    4 Year Degree
    Requisition ID
    Posted Date
    Zip Code
    Functional Area
    Operations Management
  • Overview

    Nashville, Tenn.-based Bridgestone Americas, Inc. is the U.S. subsidiary of Bridgestone Corporation, the world’s largest tire and rubber company. Bridgestone Americas and its subsidiaries develop, manufacture and market a wide range of Bridgestone, Firestone and associate brand tires to address the needs of a broad range of customers, including consumers, automotive and commercial vehicle original equipment manufacturers, and those in the agricultural, forestry and mining industries. 

    The companies are also engaged in retreading operations throughout the Western Hemisphere and produce air springs, roofing materials, and industrial fibers and textiles. The Bridgestone Americas family of companies also operates the world’s largest chain of automotive tire and service centers. 

    Guided by its global corporate social responsibility (CSR), commitment Our Way to Serve, Bridgestone embraces its responsibility as a global leader by striving to improve the way people move, live, work and play.

    Position Summary

    The Labor and Operating Model Director is responsible for enabling business growth by ensuring an exceptional Boss and Teammate experience through strategies that optimize BSRO's operating model. The successful Director will have experience with process improvement initiatives that offer a balance of sales driving and operating efficiency practices. The director will have experience with managing a large payroll investment, retail scheduling programs, both hourly and incentive labor environments and proven success with process improvement initiatives. The director will need to be accomplished at setting and leading cross-functional corporate strategies. This position will work hand-in-hand with field leadership to develop and support programs that achieve company labor management goals.


    • Establishes corporate strategy for Labor Management & Operating Model, launches new initiatives and establish a operational framework across BSRO
    • Maintains accountability for financial control of labor expense and investment through strategic project deployment, appropriate follow up controls and ongoing relationship/influence with field leaders.
    • Leads assigned support team to maximize operational discipline and deliver sustainable store operating model(s) that enable strong sales culture and business growth
    • Connects the dots across multiple functions and teams to ensure the Boss experience journey is top of mind and positively impacted as a result of Labor Management & Operating Model
    • Provides consultation to leaders on areas of responsibilities
    • Creates a strong partnership with retail to provide operational expertise and support
    • Works with local leadership to identify, explore and gather feedback
    • Partners with horizontal capabilities to align business priorities with retail and business needs
    • Partners with field and corporate leadership to ensure implementation and execution of corporate business plans/initiative
    • Works with retail to enable a proper feedback mechanism on deployed plans/initiatives
    • Develop or enhance the existing systems infrastructure for Labor Management
    • Hires, trains, develops and performance manages a team
    Other Duties as assigned by manager
    • NOTE: The above key accountabilities provide an overview of the role and are not meant to be all-encompassing.


    Required Qualifications
    • Bachelor’s degree or equivalent and applicable work experience
    • At least five years of significant labor management experience
    • Strong communication (written, verbal and presentation) skills
    • Ability to develop and lead operating strategy- from inception to deployment
    • Proven ability to develop strong working relationships with cross-functional groups
    • Ability to influence and navigate in a matrixed environment and to senior leaders

    Preferred Qualifications
    • 5+ years of retail experience or experience supporting a retail environment


    Bridgestone is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.


    Employment Eligibility

    If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.

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